Customer Service, Built for eCommerce
Your emails, chats, returns and refunds – handled just the way you’d want.

Trusted by growing eCommerce brands like these:
eCommerce pros,
on your team
We live and breathe eCommerce. And we’ve worked with companies at every stage of growth: from start-ups launching their customer service arm, to established businesses dealing with a changing workload.
With Dream Support, you’ll get the eCommerce customer service specialists.
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Happier customers,
a booming business
Providing exceptional customer service isn’t just an add on. Our integrated approach means more than answering queries – helping you build the business you want, driven by customer service.
Which is why most of our clients are so happy they’re still with us, years later.
Committed agents, not shared teams
Your customers are people. And the best service comes from people just like them. That’s why we’ll give you full-time support agents who will learn your business, inside and out. So you’ll always know who’s representing your brand – in fact, they’ll feel part of the team in no time.
Your customer support,
under control
We help out your customers
Your designated agent responds across email, chat, social media and more to resolve queries.
From pre-sales questions to returns and exchanges, we’ve got it.
We give you feedback you can use
You’ll receive detailed reporting and insights, so you know exactly what your customers love, and where they might need help.
So your customer experience only gets better and better.
And we help you flex your business
Scaling your support team? Let us take care of hiring, onboarding, and supervising.
With an assigned support manager, you’ll be in good hands.
Ready to live the dream?
Find out how our customer support agents can take your business further.